- Feb 4, 2007
- 7,251
- Boat Info
- 1996 450DA, TNT, Caribe dink w/15hp OB.
- Engines
- 3126 427HP TD transmissions
seriously, it's not worth it. Jeff, I'm going to find you down south and give you a big freakin' kiss on the mouth. Keep up the good work.
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In your attempt to discredit ActiveCaptain on this thread, you might have read the entire thread to see that I've made multiple postings on it.
In your attempt to discredit ActiveCaptain on this thread, you might have read the entire thread to see that I've made multiple postings on it.
We receive about a hundred emails a day from our current 130,000 users. About 30% of them are questions about ActiveCaptain. About 30% are questions about getting internet on boats, chartplotter software, and other marine electronics questions. The remaining 40% are usually incredibly thankful, nice, and wonderful emails telling us how the data has made a positive difference in the writer's cruising experience. We get very, very few sarcastic, nasty, or mean-spirited messages.
Here's is the exact text of the message we received from islandhopper00 yesterday:
Hmmm, I feel duped. My FREE Active Captain hat will only cost me $15.00. Yea, Ill pass. Well at least you got some free information from me. Take care. Signed disappointed.
That's the full extent of the text sent. It was the first contact made about the hat issue from this individual. I wrote explaining that he jumped to a conclusion about any fee and provided the link again. He responded back with a very nasty email that isn't worth the electronic storage to repeat.
You know, we bust our asses 7 days a week building ActiveCaptain. We charge nothing for it. We've given away about 1,500 hats. There's no charge. We even pay the mailing fee - even internationally. People who have had issues with the hat had the issues because the award email went into spam and they missed it. When they've written, we've helped them get signed up for it. They're usually nice when they write.
We ask for nothing. But you know, we don't have to put up with sarcastic bull created by mean spirited hotheads. Thankfully, it doesn't happen often.