Local family marina negotiating with Safe Harbor.

Discussion in 'Sea Ray Lifestyle & Cruising' started by ZZ13, Jun 10, 2019.

  1. ZZ13

    ZZ13 Well-Known Member

    Nov 25, 2009
    Lady's Island, SC
    2001 400 Sedan Bridge
    Cummins 450 Diamond
    Anyone have any skinny on Safe Harbor. What kinda operation should I expect should the sale go through?
     
  2. Stee6043

    Stee6043 Well-Known Member

    Jun 1, 2015
    West Michigan
    1997 Sundancer 400
    7.4L Gassers
    The marina I'm at was acquired by Safe Harbor in 2016. The first year felt great. They made some nice (modest) improvements to the facility and were very strategic in improving the staff/leadership. It's been a bit downhill since then, in my opinion. They've considerably increased the slip rates, the critical capital/repair projects are not progressing and folks are leaving the marina. It's unfortunate seeing the number of empty slips we have now compared to 5 years ago...

    Maybe you'll have better luck!
     
    Last edited: Jun 10, 2019
  3. Ididntdoit

    Ididntdoit Well-Known Member GOLD Sponsor

    Dec 5, 2007
    New England & South Florida
    Boatless
    Boatless
    Prices went way up in our area...
     
  4. hottoddie

    hottoddie Well-Known Member

    Jan 11, 2012
    Boston/Cape Cod
    1986 Sea Ray 390 EC
    Garmin 4212 Chartplotter
    Garmin 24 HD Radar
    Garmin 546s Plotter
    454 Crusaders
    Want to save a few bucks? Join a yacht club.
     
  5. TNT8808

    TNT8808 Active Member PLATINUM Sponsor

    463
    May 25, 2016
    West Michigan
    2008 48 Sundancer
    Cummins QSC 8.3's
    Avon Seasport 340
    40 HP Yamaha
    Ditto to Stee as we're at the same marina. 56 open slips this year. The most I've ever seen in my 12 years of being here. One would think that perhaps slightly lowering prices, and filling all the slips might be a wiser move but nope they just keep raising prices and watch the slips slowly empty out. I was talking with the GM about it, and told him oftentimes less can be more and he looked at me like I had 3 heads. So I said, how does it look when corporate comes through, and sees all the empty slips and less revenue? Zero response, and he all the sudden had more pressing issues to tend too. Shocker.
     
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  6. JVM225

    JVM225 Well-Known Member GOLD Sponsor

    Apr 8, 2008
    Farmingdale, NY
    2002 410 Sundancer, Monaco Edition.
    3126 Cats.
    Cut prices a bit, fill the place up and increase revenue with additional sales of good and services.
     
    stephens013 and domer94 like this.
  7. Ididntdoit

    Ididntdoit Well-Known Member GOLD Sponsor

    Dec 5, 2007
    New England & South Florida
    Boatless
    Boatless
    Private equity is calling the shots since the deal with BYY
     
  8. Golfman25

    Golfman25 Well-Known Member

    684
    Sep 12, 2009
    IL
    281
    V8
    This is something I'll never understand. Our marina never recovered from the 2008-09 depression. It sits half empty, while others are 90%+ full. Yet we are still the most expensive around. To me it's worth doing the math -- be $100-$200 cheaper than everyone else and make up the lost revenue in volume. Get yourself to 80% full and you're golden.
     
  9. Gofirstclass

    Gofirstclass Well-Known Member

    Apr 20, 2010
    Tri Cities, WA
    1995 550 Sedan Bridge,
    2010 Boston Whaler 130 Super Sport,
    1981 Boston Whaler 130 Sport,
    CAT 3406C's, 580hp.
    Those concepts are not foremost in their minds when they buy marinas. It's all about the bottom line and if they get some write-offs along the way. so be it.

    Great customer service, which most of us would gladly pay a bit more for, is not part of the picture when bean counters are running the show.
     
  10. Boat Guy

    Boat Guy Well-Known Member

    Well, I don't know about this company, but I'm not an advocate of consolidation....I think, in my experience, most best run marinas are family or private single marina companies...I also think it helps with competition.

    My marina was family run and while not run super efficiently, the new owner inherited it with a complex purchase and has never owned a marina before...They have private equity as owners, a management company for the complex, and the complex management hired a marina management company for the marina...And, they don't want to spend money on upkeep let alone upgrades...Yes, the price has increased considerably in the past few years with the economy...Yes, several boats have moved on... To give you an idea of a simple issue, they won't let packages be delivered to the marina and the showers close at 10pm and no laundry...Yes, they want / accept transients...
     
  11. FootballFan

    FootballFan Well-Known Member PLATINUM Sponsor

    Jun 20, 2012
    Florida
    Marquis 59
    MTU Series 60
    Bill,

    Is that the same marina I stayed at last fall - thinking it was Port Royal area?

    The marina I stayed in - granted a one night stay while I was moving through - I thought was very well run. Docks were in good shape, staff there was outstanding.

    If this is where I am thinking, the previous management set a very high bar for someone coming in.
     
  12. ZZ13

    ZZ13 Well-Known Member

    Nov 25, 2009
    Lady's Island, SC
    2001 400 Sedan Bridge
    Cummins 450 Diamond
    Yup, that's it.
     
  13. ZZ13

    ZZ13 Well-Known Member

    Nov 25, 2009
    Lady's Island, SC
    2001 400 Sedan Bridge
    Cummins 450 Diamond
    Well, the sale completed a few weeks ago. We are now officially Safe Harbor Port Royal. All the staff was retained. And the former general manager of this marina is now the general manager for both this marina and the Beaufort Downtown Marina (also now managed by Safe Harbor). Safe Harbor also recently acquired Skull Creek Marina on Hilton Head, for those of you familiar with the area. So far we've lost our monthly credit approach. So now everything is pay as you use. And our legacy WiFi has totally failed. But they are promising new and improved within a month. And the restaurant renovation is setting new world records for construction delays. Other than that, it's all good.....
     
  14. Ezsteps

    Ezsteps Well-Known Member PLATINUM Sponsor

    890
    Nov 14, 2015
    Lake St. Clair-- Michigan (MacRay Harbor)
    1999 400 Sundancer, YL310 Zodiac
    7.4 Mercuisers Horizons 380 hp ea., 9.9 hp Mercury
    By the sounds of it I hope they stay away from my marina.
     
  15. Blueone

    Blueone Well-Known Member GOLD Sponsor

    Jan 24, 2007
    Lake Erie, Ohio
    2004 420 Sundancer
    Cummins 6CTA 450's
    Safe harbor put new Wifi in our marina this year. The free part is okay to check the weather but you would have to pay for the stronger streaming package to watch tv. It’s 100% outsourced not sure if they use the same company everywhere... this year they did away with early signup discount for winter storage saved about a buck a square foot. Everything else stayed including next years summer slip fees stayed the same price but that’s probably because we are at 50% capacity
     
    Last edited: Aug 29, 2019
    JVM225 likes this.
  16. JVM225

    JVM225 Well-Known Member GOLD Sponsor

    Apr 8, 2008
    Farmingdale, NY
    2002 410 Sundancer, Monaco Edition.
    3126 Cats.
    We’ve got a local transient marine for residents of our town. It’s on the bay and the other side of the parking lot is on the ocean.
    Rates are very reasonable. Especially for old guys like me. We get half price during the week. It’s so reasonable that a group of old coots uses it as their summer marina.
    If I didn’t own my dock property I would probably do the same. But then my wife would never find me.....
    Their WiFi is free, but like with many things that are free, you get what you pay for.
     
  17. ZZ13

    ZZ13 Well-Known Member

    Nov 25, 2009
    Lady's Island, SC
    2001 400 Sedan Bridge
    Cummins 450 Diamond
    So more to report. The legacy WiFi was pretty sketchy. Worked sometimes and sometimes you could stream a show. So Safe Harbor just installed a new robust system with 14 antennas all over the marina. Good news is it works reliably and is free for texting/browsing. Bad news is streaming support is $40 per month (which I won't buy).
     
  18. Blueone

    Blueone Well-Known Member GOLD Sponsor

    Jan 24, 2007
    Lake Erie, Ohio
    2004 420 Sundancer
    Cummins 6CTA 450's
    They did the same thing to us. I can stream off my iPad to watch shows or movies...you should play around with it... in our case no one around me uses it. If you had a lot of users bandwidth would be a problem. They had installation pains at first but seem to be over it. They also have great customer service over the phone. My camera is attached to it and it streams fine. I wouldn’t pay the premium either
     
  19. JimT

    JimT Well-Known Member SILVER Sponsor

    Jul 7, 2009
    Charlotte, NC- LKN
    2010 330 Sundancer
    T-350mags w/BIIIs & Axius, 5.0 kw Kohler
    Safe Harbor bought the marina where I bring my boat for service. The service manager I knew and trusted left. Thankfully my service advisor stayed. She gets things done. Life goes on.
     
  20. domer94

    domer94 Active Member

    208
    May 14, 2017
    norther NJ
    1995 330da
    twin 454 inboard v drives
    i hear safe harbor is in the process of getting Haverstraw marina... I guess they are like a giant monster swallowing up these facilities. hope some needed improvements are made, but hope serious rate increases aren't in the forecast. there are many "regular folks" at that marina that would definitely feel the pinch. lets hope they aren't trying to follow te real estate trends and make everything super high end for the few
     

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