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It shouldn't cost you. You did not do it. After tear down find out what happened and go to the other dealer and tell them your findings and call Ford and open a complaint
Wow. Im glad you had this outcome. So many people get screwed by someone with limited skills and a big ego.I believe I have some closure on this.
As you know, I took the vehicle to another shop to have the timing chain redone and told the previous dealership not to touch it. The new shop called me this morning to give me the news. As it turns out, it's not the timing chain, but 3 spark plugs (the new ones installed) that were cracked causing major misfires. Thank goodness I took it somewhere else. He said the truck is running great now, with no signs of a timing chain issue, and he said they will go over the previous work the other shop did to make sure it's okay before giving it back to me.
3 months without a truck because the 'clown shop' couldn't install spark plugs properly - and when I brought it up, they said it 'couldn't be the plugs' and that 'they already re-checked'. They were all set to tear apart my motor, replace the timing chain and lobes, charge $3k, and it still wouldn't have fixed the problem.
Can you guess which place is going to get all of my business for repairs as well as when I'm in the market for a new truck?
Cork soakers. Always go back and check you work. It's usually something easy. I'd chew their arse a new one. At least send them the freaking spark plugs.I believe I have some closure on this.
As you know, I took the vehicle to another shop to have the timing chain redone and told the previous dealership not to touch it. The new shop called me this morning to give me the news. As it turns out, it's not the timing chain, but 3 spark plugs (the new ones installed) that were cracked causing major misfires. Thank goodness I took it somewhere else. He said the truck is running great now, with no signs of a timing chain issue, and he said they will go over the previous work the other shop did to make sure it's okay before giving it back to me.
3 months without a truck because the 'clown shop' couldn't install spark plugs properly - and when I brought it up, they said it 'couldn't be the plugs' and that 'they already re-checked'. They were all set to tear apart my motor, replace the timing chain and lobes, charge $3k, and it still wouldn't have fixed the problem.
Can you guess which place is going to get all of my business for repairs as well as when I'm in the market for a new truck?
Cork soakers. Always go back and check you work. It's usually something easy. I'd chew their arse a new one. At least send them the freaking spark plugs.
Wow. I had 100000 service done on my F150 and as I left it ran rough. I brought it back and they replaced the coil (or something). Still wasn’t running right.
brought it to my local independent mechanic and… you guessed it….cracked spark plug. I never went back. Glad yours is fixed now. Stressful read!
InterestingF150s / well the Triton v8 have a poor spark plug design, the whole head design was a disaster. Which led to the poor design for the spark plugs. It is a great engine when running properly. But it is a throwaway motor. Once it goes bad there is no rebuilding them. It was a rube goldberg design. More complicated than necessary. Oil passages too small to clean.
Well I hope it wasn’t the place where I took my truck. They’re also a Dodge dealer.It’s amazing the run around you can get from a dealer service department. I just had a customer with a 2018 RAM 1500 3.6 with these symptoms:
Lost 2 gallons of coolant in 3 months, no external leaks, white sweet smelling smoke from the exhaust, exhaust smell inside the radiator, misfire on 2 adjacent cylinders.
Doesn’t take a dummy to tell you it’s a cylinder head or head gasket issue. He took it to the local dealer, and finally 3 weeks later they determined it’s a head gasket, after dropping the oil pan checking for sludge, replacing the water pump because they thought that was the issue and a few other items fired from the parts cannon.
It’s still under warranty, he’s hoping their repair skills are better than their diagnostic skills.
Could have used the wrong weight oil or did not fill it properly,. I had a 2017 f 150 and had timing chains done 2 times. Have them fix it and fix it right, then dispute it on the credit card and go from there. Or take to a different dealer and dispute the bill from the first shop
Interesting
My 2012 V8 was traded last week at 176000 miles. Up until the last month it was the most reliable vehicle I ever purchased, which seems a little surprising for the brand. Virtually no repairs except wear items. Alas i did not buy another one though. Needed something that’s a bit easier to park!