Singletrackmind
New Member
Hello everyone, new guy here. If this is the wrong place for this then I am sorry. I hoped that by posting it here it would get more traffic. If the mods need to move it, then please do.
I need some advice. Last fall I paid my Marina to winterize my boat. Yesterday, I went to the Marina to pay them for my dry storage slip for another full year. After paying they informed me that I had a credit on my account. Of course I asked why I had a credit. I was told the money I paid last fall for winterization had been credited back to my account. I asked why this happened. No one knew why.
I completed the paperwork for them to do the winterization, paid them, and left them the keys to my boat. A few days later I called to follow up with the Service Manager to see if the work had been completed. I was told that it had not been done yet, but they would get to it soon. Normally, I would have followed up on this again until the work had been completed, but unfortunately last fall, my wife was diagnosed with a very serious illness and nearly died. At that point I had a lot on my plate and figured I would let them handle it.
Today we determined for sure that the winterization had never been done. The engine was full of water. The Marina remembers me paying and their computer system shows where I paid (I have the receipt). After boats are winterized, they are marked indicating that the work had been completed. I learned today that the fork lift driver asked the Service Department about my boat, because it had not been marked. He was told that it had been winterized.
We hooked it up to the muffs and let it run until the engine was up to operating temperature. There were no apparent water leaks and no water showed up in the oil, but as you might imagine, this whole thing has left me feeling very uneasy.
I have taken exceptionally good care of this boat and it upsets me that now the engine may have problems. This is my first boat. My worry is that even though there is no apparent problem with my engine now, what about in the future. I mean, that had to be a lot of unnecessary stress on the block, manifolds, hoses, risers, etc.
I really like my Marina and it is very professionally run, but the Service Department has kind of let me down. This is the second time. I have been lurking here on Club Sea Ray for the past couple years and have gotten a lot of good information from you guys. I would really appreciate your thoughts on this. Do I have anything to worry about? Has the engine been weakened or something? What would you guys do?
I need some advice. Last fall I paid my Marina to winterize my boat. Yesterday, I went to the Marina to pay them for my dry storage slip for another full year. After paying they informed me that I had a credit on my account. Of course I asked why I had a credit. I was told the money I paid last fall for winterization had been credited back to my account. I asked why this happened. No one knew why.
I completed the paperwork for them to do the winterization, paid them, and left them the keys to my boat. A few days later I called to follow up with the Service Manager to see if the work had been completed. I was told that it had not been done yet, but they would get to it soon. Normally, I would have followed up on this again until the work had been completed, but unfortunately last fall, my wife was diagnosed with a very serious illness and nearly died. At that point I had a lot on my plate and figured I would let them handle it.
Today we determined for sure that the winterization had never been done. The engine was full of water. The Marina remembers me paying and their computer system shows where I paid (I have the receipt). After boats are winterized, they are marked indicating that the work had been completed. I learned today that the fork lift driver asked the Service Department about my boat, because it had not been marked. He was told that it had been winterized.
We hooked it up to the muffs and let it run until the engine was up to operating temperature. There were no apparent water leaks and no water showed up in the oil, but as you might imagine, this whole thing has left me feeling very uneasy.
I have taken exceptionally good care of this boat and it upsets me that now the engine may have problems. This is my first boat. My worry is that even though there is no apparent problem with my engine now, what about in the future. I mean, that had to be a lot of unnecessary stress on the block, manifolds, hoses, risers, etc.
I really like my Marina and it is very professionally run, but the Service Department has kind of let me down. This is the second time. I have been lurking here on Club Sea Ray for the past couple years and have gotten a lot of good information from you guys. I would really appreciate your thoughts on this. Do I have anything to worry about? Has the engine been weakened or something? What would you guys do?
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