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I'm not complaining about Marine Max, I get it now. Business is business. I believe it's the age of the boat was the reason they didn't want to service, but that was never mentioned. He was being polite.The problem with not servicing boats of "non-customers" is that you never know who that next customer will be. The "non-customer" will only know how he has been treated and buy from somebody else. Eventually there will be a downturn, and you'll need those "non-customers" to stay afloat.
Nope. Not saying that at all. Just saying be careful who you turn away cause you never know.So your idea is to upset the 1500 or so customers who paid up to $3.5 Mil for their boats and who support the marina by buying services, fuel, beer, ice, etc. from them just so they can hope that the owner of a $7500 30 year old boat will someday buy a new boat ? Who do you think will buy a new boat sooner........the owner of the 30 year old boat or the the current customer who has traded in a lightly used nice late model boat every 3-4 years to get the newest thing on the water?
I've been on the owners end of this business arrangement for about 30 years and it has worked well for me. I don't wait on service, the techs are first rate and this is a first class operation.
I fully understand the reasoning behind their policy and I'd make the same decision.
So much for all that fancy training.MM in northern NJ is a nightmare! A good friend bought a 2019 250SLX SeaRay, and when delivering it at Lake Hopatcong, the MM rep. rammed it onto the trailer so hard, that he broke off a bunk and left 5 foot gouges down the length of a BRAND NEW boat! My friend walked away from a $115,000 boat that MM screwed up.
So much for all that fancy training.
The part number is stamped every few feet on the existing cable. If yours is a Teleflex like mine was, Amazon had the best price and free shipping for Prime members. Mine shipped directly from Seastar. I ordered it on Friday evening and it arrived fairly early on Sunday morning.Looks like I'm going to have to fix it myself... So does anybody know the correct steering cable for a 1993 Sea Ray Sundancer 270??