Arickosmo
Member
Ok, I don't blast a company unless they deserve it. These guys DESERVE it!
I bought a vitrifrigo (vf) DP2600i fridge to replace the norcold on our new to us 400 Sedan Bridge. It fit well, worked well and was a full 1 cu. ft. bigger. Two years later it bit the dust. I decided to just replace it figuring that I couldn't possibly get another lemon. (leave the judgement about buying another for another day, it's boating season.) I did get another lemon. Here's where it gets good.
Today I called vf to raise holy hell as I'm now sitting on $3400 worth of crap refrigerators and a few pounds of rotten meat and shrimp. They offered to replace the parts that were bad immediately. I thought it was interesting that they already knew which parts I would need.
After many phone calls to a few distributors and vf I learned that vf had a HUGE quality control issue. Basically the supplier of the AC/DC controller, SECOP, made a huge batch of faulty controllers. Secop won't step up and replace them, vf won't let you know that they're basically ALL a time bomb and they're hoping you make it past the two year warranty. My first fridge made it BARELY past two years. The second one only two months. Here's the rub, they never bothered to recall or let distributors know that they were selling a giant POS!
These fridge's are about $1200 plus shipping. The controller retails for $300. The mounting flange that was bent in shipping from defender marine and can't be replaced under warranty retails for $300. The fan is another $50. I can't help but wonder what the hell am I paying for?!
Rant over! Be sure you don't buy anything from secop if possible. The fridge on my yacht is broken! (first world problems)
I bought a vitrifrigo (vf) DP2600i fridge to replace the norcold on our new to us 400 Sedan Bridge. It fit well, worked well and was a full 1 cu. ft. bigger. Two years later it bit the dust. I decided to just replace it figuring that I couldn't possibly get another lemon. (leave the judgement about buying another for another day, it's boating season.) I did get another lemon. Here's where it gets good.
Today I called vf to raise holy hell as I'm now sitting on $3400 worth of crap refrigerators and a few pounds of rotten meat and shrimp. They offered to replace the parts that were bad immediately. I thought it was interesting that they already knew which parts I would need.
After many phone calls to a few distributors and vf I learned that vf had a HUGE quality control issue. Basically the supplier of the AC/DC controller, SECOP, made a huge batch of faulty controllers. Secop won't step up and replace them, vf won't let you know that they're basically ALL a time bomb and they're hoping you make it past the two year warranty. My first fridge made it BARELY past two years. The second one only two months. Here's the rub, they never bothered to recall or let distributors know that they were selling a giant POS!
These fridge's are about $1200 plus shipping. The controller retails for $300. The mounting flange that was bent in shipping from defender marine and can't be replaced under warranty retails for $300. The fan is another $50. I can't help but wonder what the hell am I paying for?!
Rant over! Be sure you don't buy anything from secop if possible. The fridge on my yacht is broken! (first world problems)