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My point the service provider should have been recommending at least a look, if not replacement. Sounds like the where on the edge and finally let go.Exhaust elbows are considered maintenance parts, but that isn't the question here.
Richie paid retail money for an annual service at a SR dealer. The technician's negligence in missing an exhaust elbow spraying water all over the engine/generator is the real question. How did he even start and run the generator to check for oil leaks without getting wet? Having a competent experienced technician service and check things is thew reason the owner chose to hire MM for the service in the first place.
I understand, and concur the service should have noted such a significant issue; however that does not relieve the owner's responsibility for due diligence as that would have found the issue long before it became so extensive.To rebut not being a dealer issue, the Sunpower tech told me that with this amount of rust, this was not a new problem and 3 months before was easily there.
as Frank mentioned, I paid an absolute premium for service from the dealer for only one reason. i paid that because i did not want issues, and i wanted the best service i could find. there are plenty of contractors around my marina who most people use for service. i took back to dealer and just paid $11K, actually right at $12k, to avoid this exact situation.
Assuming this is a Cummins Onan 11MDKBN genset. In the owner's Maintenance and Parts manual the pre-start checks are very specific (specifically to this issue item 2) to be performed before each use. Based upon information provided, it appears not to be a dealer issue.
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I think you are missing my point -ttmott, that depends on the level of service you are getting. I drive a Ford pickup, and I expect basic service. My wife drives a Maserati, and I expect a whole lot more when I take her car in. Her last car dealer would take women to a spa while cars were getting serviced. When I bought this boat, I was very clear to my salesman and to the service dept what I was expecting from this purchase. I wanted carefree boating, and I was willing to pay for it. They rolled out the red carpet, and sold me on what I am now expecting. I used this boat one time between the service and the breakdown. After getting the boat back, I went across to the bahamas and back, and parked it. No way this happened in one trip, when it was just in service. And there is no reason I should have had to check behind their work the first time i used the boat after servicing. Less quality service would demand it, but that isn't what i paid for. The professional tech said the evidence is clear that this issue had been there a while.
Not as I see it - #2 as you noticed is IF the owner's inspection detected an issue then "service as necessary". This is the owners manual and the owners responsibility. If Ritchie in his contract delineated the service center to do these inspections then that is a different story but I would doubt it.#2 concluded in the last sentence, “...service as necessary.” Isn’t that what the OP paid $12k for?
Not as I see it - #2 as you noticed is IF the owner's inspection detected an issue then "service as necessary". This is the owners manual and the owners responsibility. If Ritchie in his contract delineated the service center to do these inspections then that is a different story but I would doubt it.
Oh, I hope it will be shared.... But you must agree that there is "service" then there is "operation"; there are pre-operational inspections that the captain needs to do before operating any boat - like verify the plug is in the transom even though you just had the outboard serviced and water tested......I negotiate software IP contracts and I can tell you that manual serves as a tool to mitigate risk for the manufacturer and shift it onto the owner. IMO the owner had an implied and as he wrote earlier, a stated expectation ( read agreement ) with the servicing of his boat. I'll bet you a beer the resolution will be a shared mutual loss. Shame, but it is Myami.