Vesselview issue

[Captsteve427]

HELP!
Ever since I upgraded my SC5000 Diesel View to a Mercury Vessel View 502, it only pulls information from the port engine. The VV and analog gauges, both display the same rpm, engine temp, hours, etc.
Regardless of which throttle I rev, both the VV and the analog gauges show the RPM reading. If I leave the port engine switch off and rev the stbd engine, I get no reaction to either the VV, or analog gauges.
Mercury is telling me that I may have a bad harness.

Does anyone have any idea what may be causing this?

 

[ocgrant]

Did you use the dual wake harness?

http://www.clubsearay.com/index.php?threads/diesel-view-vessel-view-upgrade.96502/

 

[ocgrant]

 

[Captsteve427]

I did, I also used a 84-8M0075065 harness, as well as a 84-8M0075066.
Could it be something I missed, or changed when configuring the VV502?

 

[ttmott]

I did, I also used a 84-8M0075065 harness, as well as a 84-8M0075066.
Could it be something I missed, or changed when configuring the VV502?

It looks as if you have the correct harnesses.
Is the primary harness connected to the Starboard J-Box?
Also do you have the yellow capped Smartcraft termination resistors installed correctly?
Lastly, In the VV configuration you must designate each engine as a unique number (instance) then activate the LinkSys gauges, fuel tanks, and other sensors for each engine. Starboard should be "0" and Port "1".

 

[Captsteve427]

I will check that the primary harness is connected to the stbd J-box, as well as the designations for each engine and the LinkSys gauges. Maybe that’s the problem?!

The fuel gauges are the only readings that display independent of one another.

As for the Smartcraft termination resisters, what is the recommended location for them. If I remember correctly, they were already installed on each of the J-boxes before I performed the upgrade.
Thnx ttmott!

 

[ttmott]

I will check that the primary harness is connected to the stbd J-box, as well as the designations for each engine and the LinkSys gauges. Maybe that’s the problem?!

The fuel gauges are the only readings that display independent of one another.

As for the Smartcraft termination resisters, what is the recommended location for them. If I remember correctly, they were already installed on each of the J-boxes before I performed the upgrade.
Thnx ttmott!

If I remember correctly the menu item for the gauges is called "EasyLink". At least that is it for the VV7.
I went back and reviewed the VV7 Operator's manual - In the setup for Engines then Engines Shown then make sure Port and Starboard are both checked. Sometimes those checked boxes will uncheck if you don't back out of the menu correctly. Disregard what I said about instances; that is relating to the NMEA 2000 setup.
You can always reset the VV to default settings and start over also.

 

[alnav]

I had exactly the same problem a couple of years ago, not long after installing a VV4. In my case, the unit somehow re-configured itself right about the time there was a major fault.
Anyway, you're in the right hands with Tom's help. Just in case it helps, here's a screen shot of the menu level of the VV4 just above where the engines can be re-configured. Not sure if the 502 has a similar menu structure.

 

[Captsteve427]

Thnx for all of the responses. I finally had this issue resolved!! It turned out to be a configuring issue in the VV502. I had an authorized Cummins mechanic at the boat today, who has had prior customers with the similar issue after upgrading to a Vesselview display. Once configured correctly and the engine data was being displayed on the VV, the port engine data wasn't displaying anything but the fuel tank capacity on the analog gauges. It was the first time he'd seen this issue. After some additional probing, he was able to find the location where the configuring for those gauges were, deep in the bowels of the very convoluted programming menus in the VV.

 

[Captsteve427]

Also, When I had him look into why my starboard engine was running rough, he told me it was due to the heat exchanger fluid level sensor, after unplugging the wire to it and finding coolant in the connector.
He said overtime, coolant leaks through the plastic housing, act as a conductor, shorts out the wires and in time damages, the SIM module.
He ordered me two emulator modules to replace the level sensors.
I removed the sensors, plugged the holes with quarter inch brass plugs, inserted the emulator modules into the wires and zip tied them down.
My starboard engine no longer runs rough.

 

[ocgrant]

Also, When I had him look into why my starboard engine was running rough, he told me it was due to the heat exchanger fluid level sensor, after unplugging the wire to it and finding coolant in the connector.
He said overtime, coolant leaks through the plastic housing, act as a conductor, shorts out the wires and in time damages, the SIM module.
He ordered me two emulator modules to replace the level sensors.
I removed the sensors, plugged the holes with quarter inch brass plugs, inserted the emulator modules into the wires and zip tied them down.
My starboard engine no longer runs rough.

I think I would be scared to remove coolant lever sensors personally.