- Nov 12, 2006
- 5,334
- Boat Info
- 1999 Sea Ray 330DA
Twin 7.4 MPI (310 propshaft HP) V-drives
- Engines
- Twin Mercury Marine marinized 7.4L L-29 V8s
Cast iron block w 4-bolt mains
I had to rebuild the the generator's engine two years ago. I ordered parts from Hanson Marine. I ordered extra parts when it was not readily discernible if a set was per unit or per engine. I ended up, for example, with three sets of piston rings when a set was all the rings for the engine, rather than one ring set per cylinder. I still have those extra parts that I'm not likely to use. I saw Hanson Marine at the Atlantic City boat show on Sunday and asked about my parts. Jon gave me his card and asked me to call him this week. I left a voice mail message today for him with the invoice numbers and parts numbers for the unopened parts. A short time later, Tracy in the parts department called back with an RMA number and told me I'd get a full refund on the unused pieces. Darned good customer service considering the order is nearly two years old.
Best regards,
Frank
Best regards,
Frank