my3sons
Well-Known Member
- Feb 24, 2009
- 3,050
- Boat Info
- 2004 400DB, Onan 9 kw Generator, Highfield RIB,
- Engines
- Cummins 6CTA M-3
Found out that my calendar order was canceled by Café press. I was told on the phone that there was a copy write problem with one or more of the pictures ??? But an email I just received said an image was corrupt.
Dear Mark,
Thank you for your call. I'm sorry to see that a corrupted image on the calendar product you purchased caused the order #----------- to be canceled. I will contact our production department to see if this issue with the product can be fixed. Thank you for your patience in this matter, and I apologize for any trouble this has caused for you.
We have generated a support ticket to help us track your inquiry. Your ticket code is ------------------. Please use this code in any further communication.
Sincerely,
Lester B.
Customer Experience Representative
8:00am to 10:00pm EST (GMT-4), Monday - Friday
9:00am to 6:00pm EST (GMT-4), Saturday
+1-877-809-1659 Toll-Free (US & Canada)
+1-919-323-4480 International
anyone else have this problem?
Dear Mark,
Thank you for your call. I'm sorry to see that a corrupted image on the calendar product you purchased caused the order #----------- to be canceled. I will contact our production department to see if this issue with the product can be fixed. Thank you for your patience in this matter, and I apologize for any trouble this has caused for you.
We have generated a support ticket to help us track your inquiry. Your ticket code is ------------------. Please use this code in any further communication.
Sincerely,
Lester B.
Customer Experience Representative
8:00am to 10:00pm EST (GMT-4), Monday - Friday
9:00am to 6:00pm EST (GMT-4), Saturday
+1-877-809-1659 Toll-Free (US & Canada)
+1-919-323-4480 International
anyone else have this problem?