skolbe
Well-Known Member
- Oct 3, 2006
- 3,549
- Boat Info
- 320 Sundancer, Zodiac 290 Wave Inflatable Tohatsu 6HP, Boston Whaler 130 Sport
- Engines
- 350 Mag V-Drive - Kohler 5ecd
My wife has a 2011 Mercedes GLK - At 40,000 miles I mentioned to my wife that it was making a funny noise. It was due for service anyway - my wife didn't mention it to the service writer. Ends up the person working on the car caught it, he saw it in one other Mercedes. Apparently there was a short run of engines that had a piston problem. The good news the service technician at the dealership caught it with no prompting. The disappointment with Mercedes is that they were not proactive about it. But when we hear people skipping out on the dealership - in this case it paid off. Note to manufacturers if you reach out proactively you could have a customer for life.